About us

Built for Clinical Engineers, by Clinical Engineers

Dedicated to improving the practice of healthcare equipment management, through providing innovative, cost-effective solutions

Our mission
TKA partners with our valued clients to provide high-quality, cost-effective medical equipment maintenance and service solutions, in support of their mission to serve the healthcare needs of their communities.

Formed in 2011 as part of a value initiative at the legacy St. Jospeh Health System (CA),Tech Knowledge Associates (TKA) was created to be a leading provider of healthcare technology management services. Since its inception, TKA has brought top-tier service to our clients, while driving cost reductions equating to millions of dollars in savings. Owing to our faith-based roots, TKA continues to treat our clients with the respect, honor, and openness which symbolizes true partnership.

Tech Knowledge Associates is an EDG (Enterprise Development Group) company, and a subsidiary of The Innovation Institute, allowing for “out of the box” and innovating thinking regarding the Healthcare Technology Management space. Our leadership team has decades of experience within the industry, which allows us to adapt quickly to operational challenges, and to produce solutions of value for our client partners.

Vision

To be the leading provider of healthcare technology management services.

Expertise

Our team is comprised of seasoned professionals with extensive experience in healthcare staffing and consultancy.

Unmatched Value

With deep experience in clinical engineering, TKA provides strategic direction, financial decision support, and relevant industry analytics.

Client-Centric Approach

Building lasting relationships with our clients is at the core of our philosophy. We take the time to understand your unique needs and challenges.

Quality Assurance

Our rigorous attention to detail ensures that our clients benefit from TKA reporting practices, leading to effective regulatory compliance.

Core values

Providing unmatched value in equipment management and maintenance

Satisfaction

We leverage our industry knowledge to deliver tailored solutions that meet the unique needs of our clients.

Performance

We leverage our industry knowledge to deliver tailored solutions that meet the unique needs of our clients.

Joy and Freedom

We leverage our industry knowledge to deliver tailored solutions that meet the unique needs of our clients.

Proudly us

We have a great track record.

99.7%

Client-Centric Approach

100%

High Risk Life Safety Maintenance Score

99.7%

Average Satisfaction Score

Message from the President

As part of the formation of the Innovation Institute in 2011, Tech Knowledge Associates (TKA) was established to provide high-quality medical device services and substantial economic savings for our clients.

TKA’s founding vision is based in a deep reverence for the mission of healthcare. The company seeks to remove equipment-related burdens inherent in the work life of clinicians, to allow them greater focus on direct patient care. This approach motivates TKA to look beyond the historical role of medical equipment service providers, bringing new ideas and services to the industry.

The Innovation Institute and its Enterprise Development Group companies – of which Tech Knowledge Associates is one - are owned by six, non-profit health systems. This heritage ensures that TKA is focused on meeting critical, equipment-related challenges in health care delivery.

Our company is not driven by what is important to venture capitalists or hedge fund managers, but rather the Key Performance Indicators of our client health systems. The development of our expanded range of medical equipment services is an outgrowth of our desire to meet the needs of our owner members and other healthcare providers where they exist, in support of their healthcare missions.

Healthcare technology is an ever-changing industry, and there are significant challenges on the horizon. Concerns such as the decreased availability of qualified biomedical technicians, cybersecurity threats, and the necessity to maintain equipment far past its normal end of life keep medical equipment sourcing and services professionals up at night. TKA has proven solutions that will meet these current challenges, while we work with our clients to proactively develop new solutions.

Jeff Niederhausen

President

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